Managed Systems

We'll monitor your infrastructure, you focus on your business.

From your servers to your network, from backups to cybersecurity — we monitor all your systems around the clock and operate them under SLA guarantees.

Scope

Continuous operation, measurable assurance

Whoever installed your systems, we can take on their day-to-day operation within an SLA framework.

24/7 Monitoring & Proactive Maintenance

Your systems are continuously monitored, and issues are caught and resolved before users notice.

Cloud & Server Management

Full management of your servers, including updates, capacity planning and performance tuning.

Backup & Disaster Recovery

Regular backup policies and tested recovery plans eliminate the risk of data loss.

Cybersecurity Monitoring (SOC)

Round-the-clock security operations center service with threat detection, log analysis and incident response.

Help Desk & User Support

Multi-channel support line and trackable ticket management for your employees.

SLA-Based Service Management

Response and resolution times are guaranteed by contract and tracked with monthly performance reports.

How we work

Onboarding starts with monitoring

01

Infrastructure Inventory

All systems, dependencies and existing risks are inventoried.

02

Monitoring Setup

Monitoring tools and alert thresholds are defined for servers, network and applications.

03

SLA & Go-Live

Response times and scope are finalized, and the managed service officially begins.

04

Continuous Improvement

Performance is reviewed with monthly reports and infrastructure is continuously optimized.

How many hours has your infrastructure gone unmonitored?

Let's identify your current monitoring gaps together and put together an SLA plan that fits you.